Returns

Returns

If you are not completely satisfied with your purchase please send your item(s) back within 14 days of receipt to the following address:

RETURN ADDRESS:

AV average value UG

Oskar-Jäger-Str-117-123

50825 Köln

Germany

The customer pays for the shipping cost of the return.We kindly ask you to send the parcel using a delivery service that insures you for the value of the goods. Please notice that the processing time for refunds can take up to 5 working days.

We kindly ask you to only return a product in its original condition (avoiding stains and odours).